Deccan Odyssey Privacy Policy

Privacy Policy

At Tailormade Journeys Limited, trading as Great Vacations, we care about your privacy. We know how important your personal details are and we take keeping them safe seriously.

This notice explains:

We follow the UK Data Protection Act 2018 and the EU’s General Data Protection Regulation (GDPR) to make sure your data is handled properly.

We ask that you read this privacy policy fully. If you’re booking for someone else or acting on their behalf, please make sure they read this too and are happy for their information to be shared with us.

If you choose not to share your personal details, we won’t be able to offer our services to you.

When you give us your personal information, or the details of others in your booking, you are agreeing (for yourself and on their behalf) to let us collect, use, store, and share that information as explained in this policy.

Why We Collect Your Information

We collect your details, and the details of anyone included in your booking, when you ask us a question, make an enquiry, or confirm a booking. This helps us arrange your trip and provide the best service possible.

How We Collect Your Information

We collect your personal information in two ways:

1. Directly from you

This happens when you:

contact us by phone or email
fill in forms on our websites (such as www.TailormadeJourney.co.uk, www.TailormadeJourney.com, www.IndiaHolidays4U.com, www.IndiaLuxuryTrains4U.com, www.MaharajasExpress4U.com, www.PalaceonWheels4U.com, www.DeccanOdyssey4U.com, or www.GoldenChariot4U.com)
connect with us through social media like Facebook, WhatsApp, Viber, Twitter, or Google Plus
give us any other details we ask for or that you share on your own

2. Indirectly through others

This happens when you share your information with service providers linked to your trip, such as hotel staff, drivers, or travel guides. We may also receive your data from partners we work with.

What Information We Collect

We may collect the following information from you and anyone included in your booking:

Full names
Gender
Contact details (such as phone number and email)
Passport numbers
Travel details (like flight and hotel bookings)
Payment and insurance information
Dietary needs or special requests
Emergency contact and next of kin
Medical conditions or health information (if needed for your trip)

How We Use, Share, Store and Protect Your Information

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We may share your information with:

We keep your data safe by using secure systems and only allowing trained staff to access it. We only keep your data as long as needed to provide our services or meet legal rules.

Use of data

We use the information you give us—about yourself and anyone included in your booking—for the main purpose of providing you with our travel services. This includes:

We may also use your information for:

We only use your data when needed and in a way that respects your privacy.

Sharing of data

We may need to share your information with trusted third parties, such as:

local drivers and tour managers
activity or excursion organisers
guides, airlines, and hotels

We also may share your data with Government authorities if required by law or if they ask us for it. This can include authorities in the UK, EU, or in other countries.

If your information is shared with people or organisations outside the UK, EU, EEA, or your home country, it may go to places where privacy laws are weaker or not enforced as strongly.

We may also share your data if we believe it’s needed to:

protect our company’s legal rights
follow the terms of our contract with you
take legal steps if there is a dispute

We only share your information when it’s needed and done in a responsible way.

Storage of data

We keep your information only for as long as we need it. This could be because the law says we must keep it, or because we still need it to provide the services you’ve asked for.

Your data may be stored in:

our own secure systems
the systems of our travel partners or suppliers
systems used by airlines, hotels, and other service providers we work with

We take care to make sure your data is kept safe, no matter where it is stored.

Security of data

We take reasonable steps to protect your personal information from being lost, misused, shared without permission, or destroyed.

However, please understand that we cannot fully guarantee the safety of any information sent to us by email, through the internet, or in any other electronic way. While we do our best to protect your data, these methods can carry some risk.

Your Rights

You have certain rights under data protection laws. These include:

The right to ask how we use and share your personal information
The right to ask us to correct any wrong or incomplete information
The right to say no to decisions made only by automated systems
The right to ask us to limit how we use your data
The right to access the personal data we hold about you
The right to object to how your data is being used

Changes to This Policy

We may update or change this privacy policy from time to time. Any new version will take effect as soon as it is posted on our websites.

If you have any questions about this policy or want to make a request, you can contact us by email.